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Returns

If for any reason you are not happy with your purchase, you may return your order within 14 days of receiving the order for a full refund. We will refund the purchase amount within 7 days of receiving the return.


Return requirements
The following conditions apply to returning your purchase so we can process it as quickly as possible:

  • The return shipment includes original packaging and enclosed return form
  • All items are unwashed, undamaged and unworn
  • All items are clean and complete
  • All items are packed in their original and undamaged packaging
  • All original labels and tags are still attached to all items.

 

Return instructions
Returning to us is on your own expense. Use the following return address:

 

Vaneckie
Attn. Webshop
Johannes Kolfstraat 34
3273 CB Westmaas
The Netherlands

 

  • Complete return form and enclose it to the return parcel
  • Drop-off your return parcel at a local post office
  • Retain the shipping receipt for your records

 

Exchange
Unfortunately, we cannot exchange any products. To exchange a product, you need to return the items using the return form and place a new order in our webshop. This way you are sure the desired item is in stock.

Use the following return address:


Vaneckie
Attn. Webshop
Johannes Kolfstraat 34
3273 CB Westmaas
The Netherlands

Refund
Your refund will be issued to the original payment method used when placing the order, within 7 days after receipt.

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